FAQs

📋 General Information

 

🎙️ Does it record sound?
Absolutely! The Retro Camera features a high-fidelity audio recorder to complement your retro videos.

📸 What is the resolution of the photos taken with the camera?
The camera captures photos at a sharp resolution of 3760 x 2128 pixels.

 

🎨 How many filters does the camera come with?
It includes 6 filters: Original, Cool, Warm, Black & White, Yellow, and Fresh.
Use the “–” button on the left side of the camera to switch between them.

 

🔋 What type of battery does the camera use and how long does it last?
Powered by a 180mAh battery, it lasts approximately 120 minutes.
When paired with the charging base (480mAh), it can run up to 600 minutes.


⚙️ How It Works

 

🖼️ How do I view photos and videos?
Press the “+” key twice to enter media view mode.
Use the “+” and “–” keys to scroll through your memories.
Hold the “+” key to exit.

 

🎥 How do I switch between video and photo modes?
Short-press the “+” button on the left side of the camera to toggle between modes.

 

💾 Why isn’t my SD card working with the Retro Camera?
Refer to the instructions on the "Memory Card Err" page or contact support for help.

 

⏰ How do I update the date and time on the camera?
Follow the guide on the “How to Change Date and Time Stamp” page or contact support.

 

🔄 What if the system freezes?
Press the “+” and “–” keys simultaneously to reset the camera.
Don’t worry — this won’t result in any data loss.


🚚 Shipping Information

 

⏳ How long does shipping take?
Most orders arrive within 7–12 business days.
We process and ship your order within 1–2 days from purchase.
Shipping times may vary depending on location, customs, and peak seasons.
If there are delays, our support team is ready to assist.

 

📦 Can I track my order?
Yes! Once shipped, you’ll receive a tracking number via email to monitor your delivery in real time.
We partner with reliable logistics providers to keep your parcel traceable from our warehouse to your doorstep.

 

❓ What should I do if my order is delayed?
Check your tracking info first — delays can happen due to customs, weather, or shipping volume.
If you still have concerns, contact our support team — we’ll investigate and assist you promptly.

At Retro-Camera, we believe that the best moments deserve to be captured — simply and beautifully.

That’s why we created our Mini Retro Camera: a compact, stylish, and easy-to-use gadget that brings back the magic of vintage photography, with a modern twist.

Whether you're a nostalgia lover, a parent capturing childhood memories, or someone who just wants a fun and simple way to take photos, our camera is made for you.

Our Team

We’re a small team passionate about design, creativity, and storytelling. Every product we offer is tested for quality, ease of use, and that feel-good retro charm.

OUR MISSION

Our mission is to inspire people everywhere to slow down and appreciate the little moments — creating memories that last a lifetime. We combine timeless design with modern technology to deliver a unique photography experience for all ages.

COMMITTED TO MAKING A POSITIVE IMPACT

At Retro-Camera, we believe in more than just great products — we believe in giving back. That’s why a portion of every purchase goes towards supporting meaningful causes that make a real difference in our communities.

When you choose the Retro Camera, you’re joining us in creating positive change and helping those in need.

Together, we can capture memories and build a better future.